Forgotten Password

Honestly, forgetting a password happens to the best of us.

Here's the information you need to get a new password in case you forget it. If you're looking to learn about how to change an existing password while still logged in, head over here

 Locked Out?

If your password isn't working for whatever reason, it's best to follow these instructions, and contact our Support if you're having an unknown issue.

If a wrong password is entered 10 times, your IP Address will automatically be blocked in order to protect your account. This may be your own mistake, or some other person trying to access your account, unauthorised or with the wrong credentials.

If this is you, head over to Locked Out?

 

Setting Up a New Password

1. On the Login page, click the Forgot password link.

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2. Enter your email address and click SEND.

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3. You will receive an email with a temporary link. It might take a few minutes.

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4. Click the link on the email, which will open in a new page.

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5. Enter your new password, and then again to confirm it.

When done, click on the arrow button.

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That's it! All is well.

 


 

Are you experiencing unknown issues?

  Perhaps it's a good idea to contact Support.

 

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